About

Research Computing supports the computing needs of Dana-Farber Cancer Institute's research community, from basic infrastructure to sophisticated analysis pipelines, as well as custom solutions to unique computing needs. For more details about what we offer, see our Services.

Research Computing is available to refer, consult, and assist in addressing research IT issues, including those that may seem unconventional or unclear. If you have an IT question or concern you would like to explore, we're here to help. Please contact one of our directors, and we will work together on a solution.

Data center

The Dana-Farber Research Data Center at 20 Overland Street houses the computing equipment of many DFCI research departments, including at infrastructural, departmental, and individual levels. The center is supplied with conditioned power, large uninterruptible power systems for emergencies, sufficient air-conditioning, and a modern fire system. Approved users are able to access the data center by card. The data center is not staffed on a 24/7 basis.

If you are interested in housing equipment in the Data Center, contact us several weeks in advance so we can ensure adequate space, power, etc.

Accessing services

If you need more information about or access to Research Computing services, contact us.

Research Computing's IT assistance for DFCI researchers is integrated with the Partners IS Service Desk (which handles all of DFCI's IS ["help desk"] requests and routes them accordingly). If you need IT assistance related to a workstation issue, submit a Partners IS Service Desk ticket (if you are a DFCI researcher, the ticket will be routed to Research Computing):

Partners IS Service Desk by phone: 617-632-3399

IMPORTANT: To expedite your request and ensure it's routed correctly, be sure to identify yourself as a member of the DFCI research community.

Partners IS Service Desk online: http://www.partners.org/servicenow

IMPORTANT: To expedite your request and ensure it's routed correctly, include the following note in your request: Attention: DFCI Research Computing.