[ The form on this page is for general Research Computing support issues. Please click here for HPC (rcsgc cluster, rcapps2, rcprofile and rcgpu) requests. ]
Please note that Research Computing’s regular support hours are Monday to Friday, 9am to 5pm. Computing support is not an on-call service. However, in emergencies or system outages that have a broad impact, we will respond after hours to the best of our ability.
All requests that are not outage related will be handled on a first-come, first-served basis. Due to the number of ongoing requests and projects, please plan for up to two weeks for your request to be completed.
Please complete the following form to request Research Computing assistance: