DFCI PC Laptop Encryption:
All computers are required to be encrypted at Dana-Farber, including personal laptops. In order to setup Windows laptop encryption, computer users must bring the laptop and power cord to the IS Office in Longwood Galleria. Mac users have the ability to encrypt automatically by installing the PEAS Self Service software. Read about it here.
Important: Users must have their data backed up. If it’s not backed up, we can help backup the User Folder (Desktop, Document Folders, etc)
After contacting the Help Desk for encryption, a Frontline Support Engineer will email the user to schedule a time for drop off.
A Waiver Form must be filled out releasing us from liability. Laptop Drop-Off Form
Location: We are located in the Longwood Galleria at the corner of Longwood and Brookline Ave. Our office is on the food court level across from the Tremont Credit Union. If you are coming from the Dana building, walk past Sakura Japan on the right, Red Barn Coffee on the left, and turn the corner. Look for the first door on the left, “Information Systems”. Just knock.
When installing McAfee Drive Encryption, there is a chance of loss of your data. This would be very unusual, but it does happen. In the event of a serious problem we can’t fix, our last option is rebuilding the laptop by reformatting it, losing your data. The rebuild includes reinstalling System and Application software like Office, Endnote etc.
We keep the laptop for 1-2 days normally to complete whole disk encryption.
Please note there are some laptop models that have compatiblity issues with our encryption software. If that’s true for your laptop, you have a few options, see below. You can check this link for incompatible computers:
If you can't encrypt with McAfee Drive Encryption, you can upgrade the laptop to Windows 10 Pro after paying the upgrade fee (we highly suggest this option if possible). Your department may pay this for you. Windows 10 Pro uses built-in BitLocker encryption as part of the operating system. McAfee Drive Encryption is a third-party product and not as compatible.
Which Windows Operating System am I running? Check System Version
If you are using Windows 10 Home, you can upgrade from the App Store for $99.99.
If you have Windows 7 or 8, you must buy the full version for $199.99.
If paying for a personal laptop upgrade is not for you and you don’t want McAfee Drive Encryption, please ask your supervisor about having your department give you a work laptop.
- When leaving DFCI employment, make sure give us 2 weeks notice in order to remove the encryption.
- Dual boot is not permitted for encrypted computers..